Our last day for courier despatch will be 21st December. Any courier orders placed after the 21st will be held and despatched on the 4th of Jan (once couriers are back at work). Smaller orders that go by royal mail will continue to ship during this period.
Although we get very busy at this time of year, we work long and hard to get deliveries shipped as timely as possible. We are also contactable by phone on 0115 9205757 for queries, 10-4pm.
We pack all our trees VERY well. Pots are wrapped to conserve moisture, then packed in double layer bubble wrap, then tree placed in strong cardboard box with recycled polystyrene filler to protect it from damage and also to insulate the tree. Over 10 years we have found this to be the best way to pack live bonsai. (Unlike some outlets, we don’t wire pots into empty boxes and hope for the best ! ) We make sure our bonsai arrive to you quickly and in the same condition that they leave us in. So no need to worry about them while they are on their way to their new home.
We pack 7 days a week, and despatch Mon – Fri. Our courier collects around NOON. If you order early morning, we shall pack your order and it will be sent out the same day by next day* courier (DHL / UK Mail). If you order after NOON, your order will be packed same day and despatched the following day by next day* courier.
Our Nursery Opening Times (Winter)
During Christmas week we are open as follows:
Christmas Eve – Closed
Christmas Day – Closed
Boxing Day – Closed
28th, 29th, 30th, 31st OPEN 10am – 2pm
1st, 2nd, 3rd Jan CLOSED
Open as usual from 4th Jan